Improving Emergency Response for Enterprises

By: Mark Turpin When disaster strikes, every second counts. To ensure help arrives quickly and easily, there are a few steps your enterprise organization can take to make it easier for first responders to navigate your workplace and provide life-saving assistance as soon as possible. Improving Your Emergency Response in Four Simple Steps While a comprehensive solution like 9Line plays …

Next Gen 911 – What it is & How it Affects Your Business

By: Mark Turpin Technology is continually evolving, and 911 needs to evolve too. Since the first inaugural (and ceremonial) 911 call was placed in 1968, these three digits have become a literal lifeline in times of crisis. To ensure all 911 callers are able to quickly and easily access the help they need, enterprise phone systems in commercial businesses, hotels, …

How Remote and Hybrid Work Impact 911 Compliance

By: Mark Turpin   Since the pandemic began, remote work has become the norm for many office workers. However, even when employees aren’t physically on-site, they are still subject to the Ray Baum Act.  The Ray Baum Act: A Brief Overview  The Repack Airwaves Yielding Better Access for Users of Modern Services (RAY BAUM) Act is broad legislation including regulations for an enterprise phone system like yours. Section 506 of …

A Guide to Kari’s Law and Ray Baum Act: Now and in the Future

By: Mark Turpin  To make it easier for individuals to call 911 and for first responders to pinpoint the location of callers, Congress recently enacted two new laws: Kari’s Law and the Ray Baum Act. These two laws aim to make it easier than ever to call 911 in an enterprise setting and direct first responders to 911 callers as quickly as possible.   …

Enterprise 911 Checklist: Everything You Need to Know to Stay Compliant

By: Mark Turpin  During a crisis, every second counts. To help ensure 911 operators can pinpoint a 911 caller’s exact location and relay that information to first responders, and make it as easy as possible to call 911 in the first place, Congress recently enacted two laws: Kari’s Law and the Ray Baum Act.  We’ve discussed the details of these new laws (and covered what …

A Guide to 911 Compliance — What Businesses Need to Know

By: Mark Turpin  According to the US Bureau of Labor Statistics, 2.8 million industry workers were hurt or injured on the job in 2019, and 5,333 workers died from work-related injuries. During a crisis, every second counts, so your co-workers and customers need to be able to get help quickly and easily.   Unfortunately, many current enterprise phone systems make this task easier said than done, …

Cisco Emergency Responder Costs

Featured Image for Blog Post

Cisco Emergency Responder costs $0 from Cisco. But that’s not the only cost. I’ll cover everything you need to consider!

9Line Joins Cisco Solution Partner Program

9Line Cisco Solution Partner Logo

For just a dollar per user, 9Line delivers precise location information, affordably, for emergency calls such as 911. We support all types of Cisco phones and devices, be they on or off-premises. Achieve compliance with Kari’s Law and Ray Baum’s Act without spending on exorbitant per-location or remote worker fees. Our cloud-based platform securely integrates with Cisco Emergency Responder, Unified …

Supporting Remote Users with Cisco Emergency Responder Off-Premises Feature

Did you know there’s an oft-overlooked feature included in Cisco Emergency Responder that supports mapping locations for remote workers’ phones? Whether a Jabber client or 8865, CER and CUCM work together to support these phones through the CER off-premises user (OFP) portal. We will cover what you must do to configure Cisco Emergency Responder’s native feature for Off-Premises (Remote) workers …

Meraki Switches and Cisco Emergency Responder

Integrating your Cisco Meraki switches with Cisco Emergency Responder (CER) is easy, as are most things with Meraki. You’ll find the process similar to your Cisco switches, with the limits of the single community string in the Meraki dashboard being the most important to consider. The process Adding a Meraki switch to CER requires completing the steps below. We suggest …